Apple is replacing iPod Nano due to
overheating issues. All the units sold between September 2005 and December 2006
will be replaced free of charge with the new iPods.
The replacement program is started due to the manufacturing defect sourced at a
single Apple battery supplier for the first
edition of the ultra small iPods from Apple. Apples says the possibility of
overheating is very small, but since the iPod Nano is over 5 years old , the
likelihood of heating than if the battery was younger.
You can access the Replacment
Program special website by clicking here
Apple has determined that, in
very rare cases, the battery in the iPod nano (1st generation) may overheat and
pose a safety risk. Affected iPod nanos were sold between September 2005 and
December 2006.
This issue has been traced to a single battery
supplier that produced batteries with a manufacturing defect. While the possibility
of an incident is rare, the likelihood increases as the battery ages.
Apple recommends that you stop using your iPod nano
(1st gen) and follow the process noted below to order a replacement unit, free
of charge.
Note: This battery issue is specific to the iPod
nano (1st gen) and does not affect any other iPod.
Replacement Process
You may order a replacement unit via the web. Click
here to begin.
Your iPod nano serial number will be checked to verify
that it is eligible for this program. You will receive a replacement unit
approximately 6 weeks after we receive your current iPod nano (1st gen).
If you have a personalized iPod nano, you will
receive a non-personalized replacement. Make sure to use iTunes to back up any
data on your current iPod nano before sending it in for a replacement unit.
Additional Information
Identifying an iPod nano (1st gen):
·
It has a black or white plastic front and a silver
metal back – later iPod nano models have a metal front and back. See images on
this web page.
If you need assistance with placing an order,
please visit an Apple Retail Store or an Apple Authorized Service Provider (AASP)
and bring your iPod nano with you for serial number validation.
Your replacement iPod product is warranted to be
free from defects for 90 days from the date of service.
0 comments:
Post a Comment